📄 Privacy Policy – Dvcdesign

Version: 1.0

Last updated: 2 June 2025

Company name: Dvcdesign

Business address: Kievitlaan 25, 5427 VG Boekel, Netherlands

Chamber of Commerce (KvK): 92507409

VAT number: NL004957844B59

Website: www.dvcdesign.nl

1. Scope of
this Privacy Policy

This privacy policy applies to all personal data
collected and processed by Dvcdesign from customers, website visitors, and
users of our webshop and services.

2. What
personal data do we collect?

We may collect the following personal information:

Full name

Address

Email address

Phone number

Payment details (e.g., IBAN, card data via PSP)

IP address

Order and communication history

Any uploaded files, custom input, or design
instructions

We do not process sensitive or special
categories of personal data unless explicitly provided and agreed upon.

3. Why do we
process your data?

We process your data for the following purposes:

To process and fulfill your order or custom
project

To communicate with you about your order or
inquiry

To send invoices and manage payments

For customer support

To comply with legal obligations (e.g. tax laws)

To analyze and improve our services and website

4. Legal
bases for data processing

We process your data based on the following legal
grounds:

Contractual necessity (e.g. fulfilling your order)

Legal obligation (e.g. tax administration)

Legitimate interest (e.g. customer service, direct marketing)

Consent (e.g.
newsletter subscriptions)

5. How long
do we store your data?

We do not store your personal data longer than
necessary:

Customer and order data: 7 years (legal
retention for financial records)

Newsletter data: until you unsubscribe

Contact form or quotation data: max 1 year

6. Sharing
data with third parties

We only share your data with third parties when
necessary:

Payment providers (e.g. Mollie, Stripe, Shopify Payments)

Shipping companies (e.g. PostNL, DHL)

Accounting software or our accountant

Hosting and website services

All third parties are required to comply with GDPR and
have signed a Data Processing Agreement with us.

7. Cookies
and tracking

Our website uses cookies to ensure optimal
functionality and for analytics. When visiting our site, you will be asked for
consent to use cookies. For more information, please refer to our [cookie
policy].

8. Your
rights under GDPR

You have the following rights regarding your personal
data:

Right to access

Right to rectification

Right to erasure (right to be forgotten)

Right to restrict processing

Right to object

Right to data portability

Right to withdraw consent

To exercise your rights, contact us at: info@dvcdesign.nl

We will respond within 30 days.

9. Security
of your data

We take appropriate technical and organizational
measures to protect your data from loss, unauthorized access, and misuse.
Examples include:

SSL encryption on our website

Secure login systems and password protection

Secure backups

Signed agreements with third-party processors

10. Supervisory
Authority

If you believe that your data is not being handled in
accordance with the GDPR, you have the right to file a complaint with the Dutch
Data Protection Authority (Autoriteit Persoonsgegevens):

https://www.autoriteitpersoonsgegevens.nl